Within what period can I cancel my purchase and how do I do that?

Do you want to abandon your purchase? Then do this within fourteen calendar days, counting from the delivery of your order (for a product) or from confirming the order (for a service). If the seller did not inform you of the existence of this right of withdrawal when ordering, the withdrawal period will be extended by twelve months.

Report the seller in writing that you want to cancel your purchase. By e-mail, in a registered mail or with a withdrawal form. You do not even have to indicate why you want to cancel your purchase.